• CSR at Tamura Group

CSR at Tamura Group

We believe that the corporate social responsibility (CSR) of the Tamura Group is to achieve the Tamura Group Mission through our business activities. To this end, we are actively promoting CSR, as we recognize the importance of each and every employee understanding the concept and acting accordingly.

CSR Promotion System

The CSR Promotion System was established under the leadership of the CSR Management Committee (Committee Chairperson: Chairperson and Representative Director), the aim of which was to promote CSR chiefly in the six areas of compliance and corporate ethics, risk management, information management, human rights and labor, environment and quality, and social contribution. Further, Compliance Special Committee is set up within the CSR Management Committee to address serious compliance problems.

CSR Promotion System(as of April 1, 2020)

Participation in UN Global Compact
画像The Tamura Group announced its support for the UN Global Compact's ten principles and became a member in 2008. Our commitment to the ten principles concerning the protection of human rights, elimination of forced and compulsory labor, support for environment, and working against corruption, is reflected in the Tamura Group Code of Conduct, with which we carry on our activities. 

Please see here for our efforts on UN Global Compact

Engagement with SDGs
The Tamura Group, based on the understanding that the SDGs (Sustainable Development Goals) adopted by the UN General Assembly in 2015 represent important agenda to be tackled by the society, has been undertaking efforts to integrate the concept of SDGs into its operation.

◆Establishment of basic policy
The “Tamura Group Code of Conduct” was revised to identify the SDGs as the agenda to be worked on by the whole Group, and a basic policy was established (See page 01). We have developed a strategy for sustainability and have been promoting it by incorporating the SDGs into the 12th Medium-term Management Plan that started in April 2019.

Basic policy on promotion of SDGs (Tamura Group Code of Conduct)

The Tamura Group recognizes our corporate social responsibility (CSR) of balancing the achievement of a sustainable society and the sustainable growth of the Tamura Group. We recognize the term “SDGs” as shared global language regarding social issues. In addition to understanding the business opportunities presented by SDGs and the responsibility of corporation in achieving SDGs, the Tamura Group will contribute to the solution of social issues through products, services, technology, and business activities.

Strategy for sustainability

・Business growth by solving social problems
 We are making efforts to improve the core competence of each business and to develop and supply products and
 solutions that can contribute to solving social problems.

・Contribution to the realization of a decarbonized society
 We are making efforts to promote energy saving and to reduce CO2 emissions in our business activities.

・Disclosure of non-financial information
 We are making efforts to improve corporate value by appropriately responding to information needs of stakeholders.

◆Company-wide dissemination
With the aim of having all employees of the Group understand and work toward realizing the SDGs as if it were their own, we have been promoting various in-house dissemination measures.

SDG e-mail magazines
A total of 19 e-mail magazines were issued, which contained explanations of the 17 goals/169 targets of SDGs and specific cases of challenges taken up by the Tamura Group. In the questionnaire survey conducted after the issuance of e-mail magazines, such comments as “I was able to deepen my understanding of SDGs and obtain useful information for future challenges” were received, and the recognition rate of SDGs among employees reached 97%.

Introduction of sustainable seafood to Company canteens
Since January 2020, menus using sustainable seafood have been served on a regular basis at the canteens of Tokyo Factory and Sakado Factory. We choose sustainable seafood with the “MSC”/“ASC” global certification, which is given to sustainable fishery products that have been caught or cultivated in consideration of marine environment and fishery resources, thus contributing to “Life Below Water,” one of the SDGs, and supporting producers who observe the catch limit.
Around eight companies (as of March 2020) have introduced sustainable seafood to their employees’ canteens in Japan. Introduction to our canteens was realized thanks to Panasonic Corporation, the forerunner company; World Wildlife Fund Japan (WWF Japan), a public interest incorporated association that works on its diffusion in Japan; and Hanakago Co., Ltd., a food service company that has endeavored to acquire the certification.


SDG training
SDG lecture meetings were held targeting responsible persons/managers of domestic and overseas affiliates, the aim of which is to promote a shared understanding of the significance of tackling SDGs on a group-wide basis. Furthermore, for members of the CSR Promotion Committee, Ms. Yasuko Ota of Ricoh Japan Co., Ltd. was invited to hold a lecture meeting titled “Now is the Time to Enhance Corporate Values through SDG Efforts (in Japanese)” and the lecture was utilized in the practice of SDGs.

SDG lecture meetings

Lecture given by Ms. Yasuko Ota titled “Now is the Time to Enhance Corporate Values through SDG Efforts.”

Internal magazine
In an effort to raise awareness of the SDGs, a column dedicated to the SDGs has been serialized since the October 2018 issue. Translated versions are forwarded to overseas bases, and dissemination efforts have been made within the company using internal notices, etc.


SDG badges and business cards
With the aim of communicating to outside stakeholders our commitment to business with awareness of the SDGs, our approval of the SDGs, and our proactive efforts, SDG badges are distributed to employees and the SDG logo appears on their business cards.

Diffusion of CSR

CSR activities include the implementation of such issues as stakeholders’ demands that need to be addressed in daily business operations while adhering to corporate ethics, laws, and regulations, and efforts are being made to increase the awareness of every director and employee regarding the importance of having a good understanding of CSR and putting it into practice.

Compliance education
To realize CSR management, it is essential to enhance the awareness and sensitivity of not only the management but also each and every employee. Therefore, we identify compliance education as an important means of achieving that purpose. In FY2019, the following compliance education programs were implemented. Aiming to facilitate the understanding of compliance and to reduce risks, we will continue to actively promote the program.

Major Compliance education programs implemented in FY2019

・ Discussion-based training in small groups using training materials (in Japanese, English, and Chinese),
  which is held at both domestic and overseas bases
・ Group training on security trade control, the Subcontract Act, the Unfair Competition Act,
  information leakage prevention ,etc.

Delivery of CSR e-mail newsletter
The CSR e-mail newsletter is published twice a month and contains easy-to-understand explanation of news, case studies, etc. of compliance violations occurring around us.

Release of "CSR Information Site"
It is important that every employee and director understand CSR and implement it correctly. As an information source to understand the CSR activities of the Tamura Group, the “CSR Information Site” was initiated on the corporate network in 2011 and has been utilized in introductory education on CSR. In FY2014, CSR-related risk issues that are or may be encountered in the course of daily business operations were identified, and the “CSR Information Site-Practical Exercises” was prepared in the Q&A form and released company-wide.

External evaluations

◆CSR Company Ranking sponsored by Toyo Keizai Inc.
The “CSR Company Ranking” is used to identify “reliable companies” on the basis of “CSR evaluation” of the use of human resources, the environment, corporate governance, and sociality, as well as financial data.
In the 2020 survey, Tamura Corporation acquired the highest of five ranks (AAA, AA, A, B, and C) in all categories.

Human resources Environment Corporate governance Sociality

◆Nikkei’s “SDG Management” survey sponsored by Nikkei Inc.
Nikkei’s “SDG Management” survey was conducted for the first time in 2019 to evaluate and rate how companies implement the United Nations’ “Sustainable Development Goals (SDGs)” on the basis of four categories: “SDGs strategy and economic value”, “environmental value”, “social value”, and “governance”.
Companies with a deviation value of 50 or higher are awarded 3 to 5 stars (maximum of 5 stars), and we were awarded 3.5 stars in the comprehensive evaluation conducted in 2020.

◆Listed among the “2018 Outstanding Companies in IT Management” of the Ministry of Economy, Trade and Industry

The Company received an award for being among the “2018 Outstanding Companies in IT Management” from the Ministry of Economy, Trade and Industry in May 2018 as a corporation that proactively encourages IT use & application for management innovation and improvement in the profitability level & productivity.