Compliance Reporting Hotline for Business Partners 「Tamura Voice」

In all business dealings, including procurement, we encourage our business partners to report any actual or suspected violations of laws, regulations, internal policies, contractual obligations, or business ethics by any person associated with the Tamura Group. Such reports help us identify and correct misconduct or non-compliance at an early stage.
Please review the information below and click "Agree" at the bottom of this page to access the "Tamura Voice" system and submit a report or inquiry.
For an overview of the "Tamura Voice" system and detailed instructions on how to submit a report or inquiry, please refer to the manual below.
「"Tamura Voice" System Input Manual.pdf」
Please note that malicious reports, such as those intended to slander or defame individuals, are strictly prohibited.

Eligible Users

This reporting system is intended for officers and employees (including contract workers, part-time staff, and temporary staff) of domestic business partners who have business dealings with Tamura Group companies, as well as specified subcontractors.
*This includes those currently negotiating business agreements or within one year after the termination of such agreements.

Prohibition of Retaliation Against Reporters and Consultation Seekers
  • The Tamura Group does not subject any reporter, consultation seeker, or their workplace to any disadvantageous treatment or retaliation as a result of making a report or seeking advice.
Reporting and Consultation Channels
  • The following two channels are available, and you may choose either one:
    1. 1Internal Channel: Managed by our internal whistleblowing team.
    2. 2External Channel: Managed by an independent law firm.
  • Both channels are available 24 hours a day, 365 days a year, and can be used in any language. Reports and consultations may also be submitted anonymously.
  • Anonymous reports are accepted. However, please note that anonymity may make it more difficult to conduct a thorough investigation or provide feedback on the investigation results. As the confidentiality of reporters is strictly protected, we encourage you to consider submitting reports using your real name.
Follow-up Process After Reporting or Consultation
  • Once your report or inquiry has been reviewed, we will automatically send you an email notification through the Tamura Voice system to your email address you registered.
  • If you submitted a report or consultation anonymously without registering an email address, please follow the instructions in the "Tamura Voice" System Input Manual
    and check the status of your submission through the "Tamura Voice" system.
  • We may follow up with you to ask for further details in order to accurately assess the situation.
  • If any legal or regulatory violations are identified, we will take immediate corrective action and implement measures to prevent recurrence.
Handling of Personal Information in Reports and Consultations
  • The personal information you provide through this site will be used for verifying the contents of your report or consultation and for contacting you about the outcome of any actions taken.
  • Your information will be managed appropriately in accordance with Our "Privacy Policy." If you wish to correct or delete the personal information you have provided, please contact us through the "Compliance Reporting Hotline."
  • *For inquiries regarding our products or services, please click here.
Agree （Open external site in new tab）

Reference: "Tamura Voice" System Input Manual

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