Regarding quality, one of the essential factors for the future growth of the company, based on the Group's renewed conviction that it needs to foster a corporate culture where the quality-first philosophy is a matter of course, it revised its quality policy in January 2021. Under the new quality policy, the Group set "Creating Correct, Quality Products" as its compass in accordance with the "Biltrite Tamura" slogan, which was set forth during the start-up phase and has been handed down to the medium-term management plans. Furthermore, the Group translated what this quality policy means into specific action guidelines (Eight Articles of Manufacturing for production and 10 Rules of Design for development) with the aim of making Tamura's quality culture take root, transcending generations.

In order to meet the diverse needs of customers in different business fields, the Tamura Group has established optimal quality assurance systems for each of its business segments: electronic components, electronic scientific mounting, and information equipment.
In addition, we regularly hold quality education and quality promotion conferences for all business divisions in an effort to raise quality awareness throughout the group, and we hold quality meetings that cross each business division to share quality information and best practices and work on preventive measures for quality issues.

The Tamura Group has acquired ISO9001 certification at its factories and affiliated companies. ISO9001 is used for daily quality control, quality improvement, and prevention of quality issues. It is the key to our quality management activities that allow us to provide products that satisfy our customers.
To meet the needs of our automotive customers, some facilities have also acquired IATF 16949 certification (a quality management system for the automobile industry).